Become a brand partner

Our brand partners play a vital role in transforming the lives of disabled children and their families across the UK. By providing us with new and surplus goods you help turn these items into life changing equipment, support and hope. In return, we offer a trusted, straightforward and scalable solution to manage your excess stock while protecting your brand, reducing waste and delivering meaningful social and environmental impact.

We work with partners of every size, from small independent retailers to major high street names like George at ASDA, White Company, River Island and more. 

Here you can learn about our established processes and what some of our existing partners say it’s like to work with us.

How we work with brand partners

Every partnership is unique. Our dedicated Account Managers take time to understand your business and your stock profile and your operational needs. 

We’ve established a standard process for dealing with all brand partners, making it as easy and efficient as possible to transfer your stock to our stores:

• Tell us about your stock: Contact our team with details of the goods you would like to donate.
• We arrange collection or delivery: We work with your teams to agree on a convenient handover date.
• We sort, process and prepare items for resale: All goods are handled through our dedicated processing and warehousing facilities.
• We take full duty of care: Once received, we create a complete audit trail and ensure all resale activity aligns with your brand guidelines and requirements.
• Your stock changes lives: Funds raised go directly towards vital equipment and services for disabled children and their families across the UK.

From point of collection to processing and resale, we handle your products with care and purpose.

Brand protection and compliance

We work with local trading standards and our retail partners to ensure that all goods donated to us follow quality and compliance standards, including:

• Correct labelling and preparation of goods for resale
• Adhering to brand protection guidelines
• Auditable secure handling of goods and storage
• Ethical resale routes

We manage your goods in line with our joint standards. We’ll ensure that your goods are managed according to all rules and regulations.